Hotel Boutique Santa Lucia - Cuenca-2.89763651, -79.00294304
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Ecuador
A short walk from Museum of \, Hotel Boutique Santa Lucia provides an unique accommodation. The property blends a luxurious architecture with all necessary comforts. Hotel Boutique Santa Lucia comprises of 20 rooms.
Located in the old part of Cuenca, the venue is 15 minutes' walk from Pumapungo Museum. Hotel Boutique Santa Lucia is also 5-minutes walk from Old Cathedral.
The hotel is set next to a museum and a cathedral.
It will take a 10-minute drive to get to Cuenca airport.
The rooms at the hotel have wooden furniture and are equipped with a minibar, flat screen TV with cable channels and a balcony. The modern rooms feature courtyard view. A roll in shower, a hairdryer and toiletries are in the bathroom.
Eat & Drink
The onsite small restaurant specializes in Italian cuisine. Guests can relax and have a snack in the lounge bar. Serving both food and drinks, Wunderbar and Tutto Freddo are situated around 150 meters from the property.
Child care and a pool are included for guests with children.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2012. Number of rooms: 20.
On-site car park
24-hour room service
Poolside snack bar
Private dining services
Paid airport shuttle
Outdoor swimming pool
- Paid airport shuttle
- 24-hour room service
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Bell staff/Porter
- In-room breakfast
- Restaurant with air conditioning
- Poolside snack bar
- Private dining services
- Business centre
- Business services
- Paid babysitting/ Child services
- DVDs/ Videos for children
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Air conditioning
- Sitting area
- Ironing facilities
- Rollaway beds
- Bath/ Shower
- Free toiletries
- Flat-screen TV
- Internet television
- In-room computer
- AM/FM alarm clock
Rooms and availability
1 Double bed or 1 Queen-size bed1 Double bed or 1 Queen-size bed, 2 Single beds
In the Room
1 Single bed
Sleeping arrangements for 3 persons
In the Room
- City landmarks
Wonderful old city part of town - the hotel staff was excellent - one of the hotel staff also does tours and we took advantage of that and visited Chordeleg and toured the countryside a bit - it was very helpful to have staff that could speak some english - it was appreciated !!
Excellent location We had a large room- not all rooms are large Good breakfast Internet in rooms worked well Satilite tv
Poor shower Housekeeping is fair The toiletries provided by the hotel are poor
Friendly staff. Beautiful historic building
1st room was dark and had no widow. We asked to change and got a netter room
Excellent location to walk Historic Cuenca. Room spacious and well designed. Lobby, restaurants and bar very nice spaces. Restaurants served very excellent at reasonable prices. Although the staff had very limited English found us a room in another hotel when Santa Lucia was booked during Cuenca holiday. We booked a room for our return to Cuenca, and had to cancel due to serious illness. They did not charge us for the room despite the fact that they were entitled to based on their cancellation policy.
We visited the bar during Happy Hour, ordered martinis, were asked if we had a preference for our gin and were not told that Bombay Blue martinis weren't included in Happy Hour. Thus our bill for two martinis was $30 rather than $7, an unfortunate "surprise". Also we had dinner a couple of times, the first time left a small tip to augment the 10% service charge. The second time a rather haughty waiter suggested we tip him indicating that the 10% service charge was a tax and the waiters received nothing of this. We did tip but weren't left with a good feeling about either situation.
Apart from its location, both restaurant and bar service were excellent. The colonial style building itself is also impressive and would recommend it to friends
My only complaint was that the room was too hot and stuffy although I did mention this on check-out
Santa Lucia was within walking distance of the many city sights, such as museums, churches, panama hat stores, post office. There was an ice cream parlor right across the street from the hotel with out of this world ice cream made from local fruits, such as guava, passion fruit, mango, etc. I had two cones, two scoops each, for one dollar each, at one sitting.
There are no elevators and there are 3 floors. Not a problem if someone else will take your luggage up to the 3rd floor. The lighting in the rooms is dismal. Difficult to read at night. There is only one computer (internet access) available for all the guests.
The hotel was built like a hacienda, with a beautiful courtyard that housed its primary restaurant. The staff was very friendly and helpful, even when my 13 year old became sick and we required a doctor. The location was excellent in Cuenca.
There wasn't much choice in the type or amount of beds in the room. Also, the rooms on the first and second floor surround the busy restaurant, which makes it quite noisy until about 11 p.m. After that, the room was very quiet.
The hotel has a great location and an excellent service oriented personnel. The price is an excellent value for the auaility of the hotel.
Teh location is excellent if you want to be in the middle of Colonial Cuenca.
The room had 2 double beds and we had requested a single queen or double bed. We also had no view from our room - that is expect of a parking lot behind the hotel.
Nice hotel that has been remodeled.. Breakfast is really good. Location is the best
Some noise even though we were at the second floor. There should try to improve on this.
El ambiente interior del hotel, el desayuno eran muy lindos
El ruido continuo de poner y sacar los cubiertos, y cuando pedimos comer en la habitación nos dieron una bandeja y tuvimos que comer en el piso.
Decoracion y ambientacion muy bonita. Cafeteria La Placita linda decoracion y rica comida. El personal muy amable.
El personal es muy amable. El edificio es antiguo pero muy bien mantenido. Una linda estadía. Lo recomiendo.
Todo estuvo muy bien.
Muy bueno lugar y bonito.
La tamaño de cama. Es mejor un poco más largo.
La atención del personal, siempre dispuestos a ayudar y responder de manera de satisfacer al cliente.